Terms & Conditions
ShroomHealthAmsterdam.com is owned and operated by CANNA HEALTH AMSTERDAM BV, registered in the Netherlands. This Terms & Conditions and Privacy Policy document, together with our Cookie Policy, has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online.
PII, as described in US privacy law and information security, is information that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.
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What Personal Information Do We Collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help enhance your experience. When logging in with Facebook or other social platforms, you accept the respective platform’s terms and privacy policy.
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When Do We Collect Information?
We collect information from you when you:
• Register on our site
• Place an order
• Subscribe to a newsletter
• Enter information via forms or customer service interactions
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How Do We Use Your Information?
We may use the information we collect from you to:
• Personalize your experience and product offerings
• Improve our website
• Process your orders quickly
• Handle customer service requests
• Send marketing communications, including newsletters
• Request product reviews and feedback
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How Do We Protect Your Information?
• Our website is regularly scanned for security vulnerabilities.
• Personal information is stored behind secured networks and only accessible to authorized personnel.
• All sensitive/credit information is encrypted via SSL (Secure Socket Layer) technology.
• All transactions are processed through a third-party payment gateway and are not stored or processed on our servers.
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Cookies
Yes, we use cookies to:
• Remember and process items in your shopping cart
• Understand and save user preferences
• Track advertisements and user interactions for future improvements
• Enable third-party services that help us operate efficiently
You can manage your cookie preferences via your browser settings. Disabling cookies may limit some site functionality but should not significantly affect your overall experience.
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Third-Party Disclosure
We do not sell or trade your personal data to third parties. However, we do use trusted partners to enhance your experience:
• Google (Ads, Analytics, etc.)
• Trustpilot for customer reviews (Trustpilot Privacy Policy)
• Omnisend for email communications (Omnisend Privacy Policy)
You can opt out of Google Ads personalization via Google Ad Settings or through the Network Advertising Initiative Opt-Out.
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Legal Compliance
• CalOPPA: We comply with the California Online Privacy Protection Act.
• COPPA: We do not market to children under the age of 18.
• Fair Information Practices: In the event of a data breach, we will notify users via email within 1 business day.
• CAN-SPAM Act: All marketing emails will clearly identify the sender and provide an option to unsubscribe.
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Your Rights & Control
You can:
• View, update, or delete your personal information by logging into your account, emailing, or calling us.
• Unsubscribe from marketing emails via the link provided at the bottom of each email.
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Product Legality
Are Shroom Health Amsterdam products legal in your country?
We ship globally, but it is your responsibility to research and understand the legality of our products in your country. We cannot be held responsible for orders held or confiscated by your local customs authorities.
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Shipping Policy Notice
Review Your Shipping Address Carefully:
It is your responsibility to ensure your address is correct when placing your order.
Need to change it?
Contact us before your order ships by replying to your order confirmation or emailing info@shroomhealthamsterdam.com with your order number.
After Shipment:
We are not liable for address changes made through the carrier’s tracking system post-shipment.
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Contacting Us
If you have any questions regarding this Privacy Policy, please contact us:
Shroom Health Amsterdam
Operated by: CANNA HEALTH AMSTERDAM BV
KVK: 95586067
BTW: NL867192951B01
EORI: NL867192951
Nieuwe Nieuwstraat 26
Amsterdam, Noord-Holland 1012 NH
Netherlands
📧 info@shroomhealthamsterdam.com
📞 +31 6 22120057